We’re happy to introduce an easy new way to make your Consumers loan payment using funds from an outside account through the Consumers Mobile App—and from your desktop, too.
To access this option on the Mobile App, tap on the “More” option at the bottom of the screen (or top for Android phones) and then “Pay loan from outside account.”
As a first-time user of this service, you will be prompted through a series of screens that will allow you to set up the outside account and schedule your Consumers loan payment.
After making your first payment, your outside account information will be saved to make the process easier in the future—or you can even set up recurring payments. All scheduled payments can be viewed and edited at any time.
Online Banking – desktop
To access this service, simply log in to Online Banking, navigate to the “Move Money” tab and then click on “Pay loan from outside account.”
Because this new option is replacing the “One Time Loan Payment” and “Recurring Loan Payment” options previously found under the “Secure Forms” tab, those two payment options will no longer be accessible.
If you have any questions or concerns, contact the Member Service Center at 800.991.2221.
Federally insured by NCUA