Consumers is pleased to announce the opening of our fifth office in Grand Rapids, Breton Village, located at 1835 Breton Road SE. The full-service office features a contemporary layout complete with our complimentary coffee stations and Wi-Fi. Interactive Tellers will be used in the lobby for speedy transactions and separate office spaces for more in-depth financial assistance with our team members, who will assist with mortgages, business banking, investments and more.
“We know everyone likes to bank how they want, when they want,” said Consumers Chief Operations Officer Scott Sylvester. “Our use of the latest in technology with high interaction face-to-face brings easy and excellence to every financial transaction.”
Lobby hours will be Monday through Wednesday, 9:00 a.m. to 5:30 p.m.; Thursday and Friday, 9:00 a.m. to 6:00 p.m.; and Saturday, 9:00 a.m. to 12:00 p.m.
Members using the drive-thrus will experience extended service hours Monday through Friday from 9 a.m. to 7 p.m. and Saturdays from 9 a.m. to 1 p.m. thanks to two outside Interactive Tellers. These serve as 24/7 ATMs, even dispensing multiple denominations (yes, even $5s!), or members can select to engage with a live teller via two-way video assistance for more complex transactions, including:
- Cash advances and currency exchange
- Loan payments
- Transaction research
- Receipts with deposited check image
Bosch Architecture of Kalamazoo and Copper Rock of Grand Rapids assisted on the project.