Mitch Vrooman has a unique background in sales, retail and training that have well-prepared him to help our home-buying members. He worked for several years as a personal trainer for athletes, having played collegiate baseball himself, and translated those member service skills when he joined Consumers three years ago in a retail role.
“My experience has taught me that the customer experience is everything, and so for me, building that relationship is the #1 goal,” Mitch explains. “Having retail knowledge has helped me better assist members with all aspects of banking.
“I enjoy putting a member at ease when they are going through a home purchase, since it’s such a big life decision.”
Mitch is a graduate of Western Michigan University, where he majored in marketing. He currently serves members who call into the Consumers’ Member Service Center. To speak with Mitch, schedule a free consultation here.