Karla Huitsing and the real estate agents at Keller Williams RiverTown help people in Kent and Ottawa counties find new homes every day. It takes a lot of relationship building, getting to know the buyers and sellers, and delivering top-notch customer service. When Karla, the operating principal, was introduced to the team at Consumers, she saw professionals who value relationships as much as she does.
“We got to know the team at Consumers because they are our neighbors here in Grandville,” Karla explained. “In late 2016, we invited them to our Vendor Expo and we’ve come to enjoy working with Consumers ever since.”
Service and savings
Two factors convinced Karla to switch all her business banking to Consumers.
First, the personalized service from the Grandville Office Manager Tanya Sawicki.
“Tanya was interested in our business and really cared about our success,” Karla explained, adding she was especially impressed with how Tanya reached out to her 85 agents.
“She would come to our family meetings [all-agent meetings] three to four times a year to tell them what banking services were available,” Karla added. “She really reached out to us.”
“Working with Keller Williams RiverTown has been a pleasure,” Tanya said. “They know we are just a phone call away and happy to help.”
The second factor was the $1,600 saved on bank fees each year.
“That’s money we can invest in talent,” Karla said. “Why pay banking fees when we can invest those dollars?”
Funds move quickly
In addition to convenient business checking and savings, Karla uses ACH to quickly and efficiently to pay agents their commissions.
“There’s no check writing, and agents love it as well!” Karla said.
“Our business banking solutions were a great fit for their complex financial needs,” said Consumers Business Development Manager Jeremy Prins.
“Keller Williams RiverTown is a great partner, which allowed the transition process to go smoothly. We look forward to watching their already successful business continue to grow.”
We’re so proud to have Keller Williams RiverTown as part of the Consumers family! If you’re a business owner who’d like bank with a team who cares about your business as much as you do, call us at 800.991.2221 or visit our website to learn more. We’re here to help you grow your business!
Federally insured by NCUA.