Consumers Credit Union Breaks Ground for Grand Rapids Offices to Open this Fall

L to R: Scott Sylvester, COO; Michele Chaney, Regional VP; Carmen Villahermosa de Cox, Cascade Office Manager; Kit Snyder, CEO; Skylet Cummings, Gaines Office Manager; Lynne Jarman-Johnson, CMO; Jeremy Prins, Business Development Manager

Consumers Credit Union is pleased to announce that construction has begun on two new office locations in Grand Rapids. A formal groundbreaking took place earlier today at the Gaines Township location at 1673 68th St. SE, Caledonia, MI 49316. Both offices will feature the latest in banking technology, including touch screen access to financial education and an online and mobile banking center for account access and demos. The 3,200 square foot floor plan consists of a full service lobby with a free coffee bar, children’s play area, and free wireless Internet access, along with a loan and member service area, drive thru lanes, and outdoor ATM. Bosch Architecture is the architect for both offices, and Kalleward Group is the general contractor. Work at the Gaines Township site has already begun. Construction at the Cascade site, located at 5597 28th St. SE, Grand Rapids, MI 49512, will follow within two to … …continue

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You’re Invited: Home Buying Seminar on June 4th

Sara Lasco and John Murphy

Are you interested in pursuing the American Dream of home ownership? Buying a home can be both exciting and enjoyable, and sometimes a little intimidating. Our goal with this seminar is to take the fear out of buying a home. This FREE lunch and learn home buyer seminar will take you through the home buying process, familiarize you with mortgage terminology, and provide you with an overview of our mortgage programs and services. Join us Wednesday, June 4 at our Downtown office (125 South Kalamazoo Mall, Kalamazoo) from noon to 1 pm to hear from our special guest speakers Sara Lasco, Mortgage Loan Officer, and John Murphy, Mortgage Manager. To reserve your seat for this educational seminar, please register here. Looking for more information on the home buying process? Check out our handy infographic timeline on what to expect.  

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June 4 Ask Tim Anything: ConnectU Facebook Chat

Consumers ConnectU - Tim

As part of our Consumers ConnectU financial education series, Tim Kosak, our Consumer Lending Manager, will be taking your money management questions on our Facebook page on Wednesday, June 4 from noon to 1 pm. Do you want tips on making a realistic budget—and actually sticking with it? Strategies for starting an emergency fund? A better understanding of what your credit score is and how you can improve it? Bring your questions! We’ll start the discussion with a post on our Facebook page. Comment on it with your questions, and Tim will respond as questions come in. Please remember that Facebook is a public forum. For your security and privacy, we ask that you never disclose any personal banking information online. Certain questions may require us to refer you to our Member Service Center for personal attention offline. If you have a question about your accounts with Consumers, please call … …continue

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Joven o mayor: Ayúdele a sus familiares tomar buenas decisiones sobre su automóvil

Teen Driver

Los jóvenes y ciudadanos de la tercera edad tienen algo en común cuando eligen un auto: no siempre toman la mejor decisión. Los jóvenes quieren autos de último modelo, rápidos, pero lo que necesitan son automóviles con potencia moderada y con buenos sistemas de seguridad. Las personas de edad avanzada tienen otras dificultades, pero tal como los jóvenes, necesitan mayor información para hacer su decisión. Muchos ciudadanos de la tercera edad no saben que existen marcas y modelos nuevos que pueden satisfacer sus necesidades. ¿Está pensando en el primer auto de su adolescente? Un problema común es el pensar: “¿Por qué no le doy a mi hijo el auto más grande—esos de por sí son más seguros?” Es una equivocación. Entre más grande sea el auto, puede ser más difícil de controlar y los adolescentes son las personas con menos experiencia de manejo. Es mejor darles un automóvil que sea … …continue

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Relationship Manager Business Services, Eric Stoll, to Compete in Ministry with Community’s Chefs Against Hunger

Eric Stoll
Relationship Manager
Business Services

On Thursday, June 5th, Eric Stoll, Relationship Manager Business Services at Consumers Credit Union, will be competing as a Sous Chef in Ministry with Community (MwC)’s 8th Annual Chefs Against Hunger at Cityscape in downtown Kalamazoo. The event brings together ten Executive Chefs from local restaurants to create three-course meals using ingredients from MwC’s own pantry with the assistance of a Sous Chef. To participate in the event, chefs collect sponsorships to support Ministry with Community, Kalamazoo’s only daytime resource center and shelter. The organization provides food, shelter, and fundamental services to Kalamazoo residents challenged with poverty, homelessness, substance abuse recovery, and mental illness. In 2013, MwC served 120,000 meals to their members, the individuals that they serve. Chefs Against Hunger highlights the challenges that MwC’s kitchen faces each day when preparing delicious, nutritious meals while relying on food donations—sometimes without staple ingredients like eggs, milk, or butter—for over 300 … …continue

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Is Refinancing Right For You?

Couple argue about money

The information in this post is provided by our partner Accel Financial Counseling. Accel’s counseling services and educational programs are available free to all Consumers members. When you are considering refinancing, the first question to ask is why am I doing this? Lower Interest Rates In the best scenario, refinancing your current mortgage with a lower interest rate mortgage loan can lead to a lower monthly mortgage payment and increased cash flow. You can use the extra cash to pay down debt or save more. You’ll have to pay closing costs when you refinance so you have to consider if you will live in the house long enough to recoup those costs. Let’s say that your closing costs are $2,400 and your new monthly mortgage payment after refinancing is $100 less than your current mortgage payment. You would need to live in the house for at least 24 months, or … …continue

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Congratulations, Graduates! What’s Next?


Caps, gowns, and diplomas. Pomp and Circumstance. Memories of good times with friends and classmates mingling with dreams for the future. It’s graduation season! Consumers Credit Union would like to congratulate our many members graduating from high school over the next few weeks. You’ve worked hard, and it’s paying off. We’re proud of you and wish you all the best as you pursue your next steps! As you enter the next phase of your life, whether it’s college or career, we’re here for you. Our Seriously Free Checking and debit card are ready to go wherever you do with no minimum balance requirement or monthly service charge. Mobile Banking and TextBanking put your money right at your fingertips for account management on the go. And Online Banking makes it easy to transfer money to and from other Consumers members and outside financial institutions, i.e. Mom and Dad. Have questions about … …continue

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Tour de Taylor: Cycling for Make-A-Wish

Ron Martin, John Marshall, Scott Sylvester, and Scott Dobson represent TEAM Consumers on Team Taylor

Grab your bike and ride for a great cause at this year’s Tour de Taylor. The event honors the life and giving spirit of Taylor Grainger, who passed away of cardiac arrest in 2007 at age 14. Funds raised go to the Make-A-Wish Foundation of Michigan so that sick kids and families may enjoy some “Wish” time. Since 2008, Team Taylor has grown from seven cyclists to over 120 and has donated over $1 million to Make-A-Wish—that’s enough for 120 Wish Trips for sick kids and their families! In addition, Team Taylor has granted the wishes of seven local children and their families. Consumers has been a proud supporter of the Tour de Taylor’s annual fundraising efforts for the Make-A-Wish Foundation of Michigan for five years. Join us for a beautiful tour through Southwest Michigan on Saturday, June 14, 2014. Pre-register online at by May 29 to receive a … …continue

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Los peores errores al comprar un automóvil

Family going on road trip

¿Cuánto cree usted que una persona informada puede ahorrar al comprar un automóvil en comparación con una persona sin ninguna información? ¿Cinco mil dólares llaman su atención? Un “video escondido” en una agencia de automóviles demostró que los consumidores pagaron esa exorbitante diferencia en el mismo automóvil. Y usted se preguntará ¿Cuál es la diferencia en los clientes? Una pareja cometió el “grave error” que mencionamos en este articulo; la otra, no. Probablemente no llegue a ahorrar $5,000 pero se ahorrará muchísimo si evita estos errores clásicos al comprar un automóvil. 1. Mostrar entusiasmo. Si luce emocionado, los vendedores sabrán que tienen un producto único en el cual usted esta interesado. El precio sube inmediatamente. Reserva su entusiasmo hasta que ya esté manejando su automóvil camino a su casa. No les demuestre lo mucho que le gusta el automóvil. 2. Comprar de afán. Si usted compra en su primera visita … …continue

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Go Green! Win Green! Enroll in eStatements to Win $500 in Energy Cash!*

eStatements Logo, vector v2

eStatements are an easy way to reduce your use of natural resources, saving paper, postage, and delivery time and costs including fuel. eStatements are also faster and more secure than paper communications (no statement with account numbers sitting in your mailbox!). When you enroll in eStatements, you’ll automatically be entered in a drawing to win $500 in Energy Cash! Sign up today at Already enrolled? You’re already entered for your chance to win. *This contest is open to all legal U.S. residents 18 years of age or older. Employees of Consumers Credit Union and their household members are not eligible to win. No purchase is necessary to enter. Entries must be received by November 30, 2014. Limit 1 entry per person. On or about December 5, 2014 the sponsor will select a winner(s) at random to receive a $500 cash deposit. The odds of being selected depend on the … …continue

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