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Each year, the Greater Southwest Chapter of Credit Unions organizes a charity golf outing to support local organizations and projects that work in our communities. This year, the Chapter will select two organizations with grants of us to $3,600 and invites your applications! If your organization works to raise the overall level of social and economic well-being in our community by demonstrating the credit union philosophy of “people helping people” and would benefit from such a grant, submit your request by December 31, 2013. For instructions and to download the request form, click here. Grant recipients will be decided by a panel of Chapter representatives.
This Thanksgiving, we are thankful for you, our Consumers family, and the opportunity you’ve given us to serve you. Thank you for the trust you’ve placed in us daily for over sixty years. That’s not something we take lightly! We’re also grateful for the wonderful West Michigan communities we call home and our generous staff and members who work each day to make life brighter for our neighbors. We wish you all safe travels and a joyous holiday as you celebrate with family and friends! Thanksgiving Office Hours Thanksgiving Day 11/28 – Closed Friday 11/29 – Open until 1 pm Saturday 11/30 – Open until noon
Consumers Credit Union is pleased to be selected as a National Best and Brightest Companies to Work ForTM winner for 2013 by the National Association for Business Resources. National award winners are chosen from the winners of local competitions held earlier in the year. This past May, Consumers was named to the list of West Michigan’s 101 Best and Brightest Companies to Work ForTM and presented the additional honor of being named an 11 Elite Company for Work-Life Balance. Shawn Premer, Vice President of Human Resources, shares, “Consumers Credit Union values each and every one of our employees as family, which is why our strategic goals are centered around TEAM. This focus on team camaraderie and support, as well as our commitment to providing an environment that allows staff to balance work and home life, leads to engaged and committed employees who deliver top-notch member service. In 2013, the credit … …continue
This holiday season, our offices have partnered with local organizations to give back to our communities. Through the generosity of our employees and members, local families will experience a brighter Christmas. Our offices are collecting for the following causes: Kalamazoo Stadium Drive – Undergarments for Ministry with Community Portage Road – Food for Loaves and Fishes West Main – Coats & warm clothes for Communities in Schools Ninth Street – Food for the Kalamazoo Gospel Mission Gull Road - Coats for the Salvation Army Downtown – Toiletries for Ministry with Community Portage Centre – Hats, gloves & scarves for Ministry with Community Milham - Toys for Toys for Tots South Haven Food for We Care, Inc. Holland South Washington – Toys for Family Hope Ministry Center Riley – Toys for Toys for Tots Lawton Food for Eleanor’s Pantry Mattawan Toys for Toys for Tots Coldwater Coats for local schools If … …continue
You’re part of our Consumers family—show it off with our logo wear! With men’s and women’s shirts and jackets, hats, bags, and accessories, our new logo wear website offers fashionable apparel for all. “Our members often ask us if they can purchase our clothing items,” says Jeff Visser, Sales and Service Manager. “We found a partner to make that possible with shipping available anywhere a member requests.” Visit ConsumersCU.org/LogoWear to see the many options and place an order. Your order will be shipped right to you, typically within 10 business days. And be sure to check back again in the future, as we will be adding new items periodically. Anything in particular you’d like to see available? Let us know in the comments!
Consumers Credit Union has been selected to receive the 2013 Credit Union Excellence in Lending Award in the Consumer Lending category. Steve Owens, VP of Lending, and Tim Kosak, Consumer Lending Manager, accepted the award from the Credit Union National Association earlier today at the 19th Annual CUNA Lending Council Conference in Phoenix, Arizona. The Excellence in Lending Awards recognize individual credit unions for their ability to serve members while sustaining sound financial performance. Owens shares, “At Consumers Credit Union, we are committed to the strategy of a 100% loan-to-share ratio. We continually evaluate the services we provide to our members to ensure we’re helping them to improve their finances—no matter what their stage in life or financial goals.” Consumers Credit Union’s Silver Lining Lending program is the result of this attention to member needs. Silver Lining Lending is a unified approach to finances by consolidating loans with a competitively … …continue
Consumers Credit Union’s members recently rewarded the credit union with high marks for great service. Results from the latest member satisfaction survey report show that members appreciate banking with staff they know and trust. “Our competitive advantage is high customer intimacy,” says Kit Snyder, CEO. “It starts with hiring the right people who have a passion for serving our members. We then provide our employees with the right training and tools necessary for their success. Our company culture empowers employees to provide excellent, member focused service at every level.” This methodology has shown outstanding results. The credit union’s most recent member survey, conducted in the fall of 2013, reports that 98.1% of members surveyed are very satisfied or satisfied with the service they receive at Consumers. A record 85.5% reported being very satisfied with the credit union’s service. Say this year’s survey respondents: “I just want to reiterate the outstanding … …continue
Consumers Credit Union is proud to have been named “Michigan’s Healthiest Employer” in the 100 – 499 employee category by Crain’s Detroit Business and MiBiz. Consumers celebrates the many employee success stories that have resulted from the Wellness Program that began in 2012. Staff have taken the lessons they’ve learned through the program’s activities and education and applied them in ways that improve their lives and those of their families, including giving up smoking, using diet and exercise to address heart-related health issues, and counteracting the effects of rheumatoid arthritis. The credit union has long been health-minded in subsidizing gym memberships for employees, supplying fruit and healthy snacks in break rooms, and providing outstanding health insurance. Formalizing a wellness program was a logical next step. Employees demonstrated their agreement, with eighty percent immediately signing up to participate. The overwhelming success of the program may have resulted from the fact that … …continue
For generations, credit unions around the world have continually demonstrated their ability to improve the lives of individuals, families, and communities. As members of our Consumers family, we invite you to join with over 196 million credit union members worldwide in celebrating International Credit Union Week from October 14th to 19th. Stop in at any of our offices throughout the week for cider and donuts. And bring your kids! Each office is holding a coloring contest for our Dollar Dog members. Coloring pages are available in this month’s Dollar Dog newsletter. Winners will receive a plush Dollar Dog. A free Shred Day at our Portage Road office on October 19 will conclude the week. Data Guardian will be on site from noon to 1:30 to accept your sensitive documents for secure shredding. Please join us in celebrating this year’s theme, “Unite for Good,” which recognizes the many benefits credit unions … …continue
At Consumers, we value getting you in your home faster and making the entire process less stressful. Now you can apply for your mortgage online in as little as 20 minutes. Your application may even qualify for instant approval. A Consumers Credit Union Loan Officer will follow up within the next day to answer your questions and guide you through the mortgage process. A home may be your biggest investment, which is why we’re committed to local processing and loan servicing. You’re always working with the team you trust. Apply for your mortgage today at ConsumersCU.org/Loans/Mortgages. “Yes. No problem. Boom. Done.” -Ann & Jim S. describe applying for their mortgage with Consumers